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Fraud Prevention: Beware of Phishing!
Phishing is a widely used scam that many times starts by directing an e-mail recipient to a phony “customer service” website or directly asks for confidential information. Phishing involves sending a seemingly legitimate e-mail request for account information, often under the guise of asking the recipient to verify or reconfirm confidential personal information such as account number, social security numbers, passwords, and other sensitive information. In the e-mail, the perpetrator uses various means to convince the recipient that he or she is receiving a legitimate message from someone whom he or she may already be doing business with, such as a bank. The e-mail could simply include an embedded form for the customer to complete. The ultimate goal of the fraud is to use the customer information to gain unauthorized access to a customer’s bank accounts or to engage in other illegal acts.
If you get one of these messages, don’t panic–and don’t respond. Remember our advice: Don’t give your personal information to anyone you don’t know and/or who has initiated contact with you.
It is standard practice that Tower Bank does not request confidential information through e-mail. Please report any such requests to the bank.